Tech Support

No, unfortunately we don't have resources and time for that. We are only working with KVS improvements.

Nginx is not required, and can be replaced with Litespeed. The only question is content protection IF you store content locally. If you store content on CDN, protection is done by CDN, so Nginx is not needed. As for Memcached, it doesn't make significant difference for KVS. KVS uses 2 level caching system, and Memcached really matters for huge traffic sites. Also it is never a problem to install Memcached if needed. Redis is not supported by KVS.

Please create support ticket.

Try to remove GA. When Google is testing on mobile, it uses slow 4G emulation and GA matters a lot.

This looks to be normal, we also have this and video is indexed with this:

This is most likely due to using Google Analytics and advertising from 3rd-parties. kvs-demo.com video pages have 85 on mobile:

We don't have any dates, we are still testing PHP8 in new installations, this brought many issues and still coming.

These settings at located at your server level. KVS doesn't have yet any settings for emails. We can configure KVS to use 3rd-party email sending service (usually paid like sendgrid.com), in order to do that please create support ticket with your server FTP access and your connection details to 3rd-party emailing service that should be used in KVS. There are no yet setting in KVS admin panel for that.

Sorry, we can't comment as we don't know anything about wordpress themes.

Then either the fix is not working, or this fix didn't come to release.

Please create support ticket.

It is not possible to bypass Cloudflare when uploading. Strange that you have this issue, as huge number of people are using Cloudflare and don't have upload issues. And if it breaks from time to time, you can't tell exactly this is due to Cloudflare as you don't have working test scenario.

It is not possible to cut video without processing it.

You should not set active required status for formats that you don't want to be created for 100% videos. Required format status means this file must exists for all videos. If you want to create new formats for new videos, you need to set their status to Active optional and switch on conditionally-optional checkbox.

Unfortunately not, KVS doesn't have API for content. The API that exists in KVS for the long time is only for users - create users, give them premium access or tokens.

Not possible at the moment, but we have plans to allow configuring this per each grabber.

Messages that are starting with "validation.xxx" are not used in templates directly, they are used in block PHP code based on specific rules. Please create support ticket.

For example this: Title;<iframe src="xxxxx"></iframe>;https://domain.com/screenshot.jpg;123 The fields are as the following: 1) Title 2) Embed code 3) Screenshot 4) Duration These are 4 minimum fields required to create an embed code video in KVS. Other additional fields (such as categories, tags) can be also used in addition to these 4.

Sorry, this is not something we can provide support for. This is standard HTML / CSS task and you can easily google for a how to guide. Can't answer such abstract question. May need to see example what you mean by "not clear", so please create support ticket and we will take a look at your situation.

1) Yes, this is correct. 2) Typically you can run many KVS sites on a single server, however in some rare cases your server may have a limit of the number of crons / background processes that can be started. Unlike Wordpress, KVS relies on background processes for doing different set of tasks, and there are common cases when 2-5 KVS processes are being executed at the same time. The more projects you have, the more processes will run. But this problem may only occur if you have some cheap virtual hosting, on dedicated server there are no issues with that.

No, we don't have such plans at the moment. It is always difficult to make integrations for us, as no time to study 3rd-party docs and etc.

Not possible to use SVG as a watermark for videos. For the logo you can just update HTML / CSS layout with your SVG logo.

First of all you can add an error message into Website UI -> Texts having the following external ID: validation.upgrade.not_enough_tokens To show a better error message on this. To put a link to purchase tokens, you can update Upgrade block template in Website UI -> Global blocks -> Upgrade Access and put your token purchase link as the following: {{if !isset($smarty.get.service_id)}} <a data-href="{{$lang.urls.upgrade}}?service_id=13" data-fancybox="ajax">Get more tokens</a> {{/if}} So basically it will open the same popup, but with additional parameter to trigger specific payment processor. The {{if}} condition is needed so that this link doesn't appear when you open another instance of this popup.

This will happen automatically after you do this: Maybe with some delay (up to 24 hours) due to caching.

KVS has a maximum daily content deletion limit of 1000 which is set by default in order to avoid accidental or malicious content loss. This limit is set at system level and works regardless on whether the content is deleted by superadmin, site users or other KVS subsystems. If you need to massively delete content, you will find the warning on start page after KVS processes 1000 content (videos and albums are both counted here) deletion. In order to increase this limit, you need to modify /admin/include/setup.php file via FTP or server File Manager. This option configures the limit: $config['max_delete_daily_total']="1000"; If you can't find this option in your setup.php file, then you need to add it as a new line with the needed value. WARNING: please make sure you have a local backup copy of setup.php file. This is a system PHP file and breaking its syntax may result in KVS stopping working immediately.