Tech Support
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Posts posted by Tech Support
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Please check plugin page here:
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On 3/2/2024 at 1:08 AM, Tanjiro said:
Hi, may I ask, if user deleted his video, can I recover it ?
It is not possible to recover a deleted video. Even if a video is marked as deleted, all its content has gone.
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On 3/2/2024 at 3:09 AM, Keb said:
Is there a way to show the format of the files that are 480p ?
Please create support ticket. We need to take a look at your video format configuration and then will find a solution for sitemap. It can be flexible via template, not via settings.
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On 3/1/2024 at 8:01 PM, Alex said:
Do you have a plan to make groups for tags in the future (similar as for categories, models, etc.)?
No, we don't plan grouping for tags. What you show on the picture is categories, not tags. Tags in KVS are free form text labels that can be 100000s on a project (and normally are bigger then 10000). There is no sense to group them.
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Please create support ticket.
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Please go to Website UI -> Pages -> View Album page -> Album View block and remove this line:
{{insert name="getAdv" place_id="spot_view_page"}}-
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Sorry, we do not know how to install Wordpress. Please check with Wordpress documentation. However, if they have files that are equal to filenames that KVS uses, in particular /index.php and /.htaccess - then you won't be able to install KVS and Wordpress into the same directory, as some of the files will be replaced.
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You can manually transfer the files and then migration will just verify the files are transferred and will not double copy.
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I see, will be possible to make this faster in some future.
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1) Content sources are categorization objects in Categorization -> Content sources section. Some sites refer to sites where the video comes from. So some grabbers can pick this info if you need it.
2) It depends on your grabber settings when you choose how to treat video files from grabber.
3) Cutting few seconds actually means "conversion".
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12 hours ago, desibaba said:
how to create the url pattern for the target website?
You should understand regex syntax to do this, there cannot be any automation.
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Yes, there is Plugins -> Avatar generation for this need.
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It doesn't matter. Historically KVS demo website had 360p format as the smallest one, because it was set up 10 years ago. Now 360p format is way too small, so by default new KVS installations do not have it.
The filenames of video files doesn't affect indexing.
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Please see 2nd post in this topic:
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The discussion above contains all the info.
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The feature is not for the nearest version for sure, then we will see. I'm not sure how you think it will be faster to edit this in other way, because you still have to manually specify data for each object. Even with import or bulk edit you have to manually prepare each thumb for example.
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Sorry, there is no way to do that at the moment via KVS admin panel. We are close to adding these features with our nextgen development, it will be possible to import / export / mass edit all the categorization.
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Title is not part of URL, directory is. You just need to change directory of the video and this will result in URL changing.
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No, you don't need to change view_video.php part, you only need to change the first part right after RewriteRule.
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You also need to change RewriteRule in .htaccess file. You need to find the rewrite rules that are used for /video pages, e.g. these:
RewriteRule ^video/([0-9]+)/([^/]+)/$ view_video.php?id=$1&dir=$2 [L,QSA] RewriteRule ^video/([^/]+)/$ view_video.php?dir=$1 [L,QSA]The first rule is for the case when you pass video ID AND video directory. The 2nd rule is for the case when you pass video directory only.
So you need to change video part in them to your xxx part.
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No, KVS player can only play MP4 files. TS files are not playable in browser as they typically use MPEG2 video encoder, which is not supported by browsers.
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27 minutes ago, viper said:
please add cut few seconds from each grabber option
Will do, already started.
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This looks like misconfiguration in Website UI -> Theme settings. You need to make sure you have some existing video files exposed in sitemap:
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We are doing finalization for the fixes and some new features, should probably release 6.2.1 soon.
It is not possible to run migration in a separate process.
Deletion/Deactivation Options
in Technical Support
Posted
Sorry, what is the reason of having this?