Tech Support
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Posts posted by Tech Support
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We will add mass editing / import with nextgen development soon for categorization.
For models import we studied feasibility of adding such feature and found it is not feasible and can't be implemented in a reliable way.
There is a custom script that we can provide (please create support ticket for this) which can be used to import / update model data via XML format.
15 hours ago, freeplaycams said:I have also noticed it is quite frustrating every thumbnail has a certain size and the KVS backend does not auto-crop the thumbnails to the correct size and i have to do it manually.
This should not be true. KVS should crop the uploaded images for models and other categorization.
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You can add CSS anywhere where you think it is needed, e.g. inline in <style> elements, directly in HTML tags using style="" attributes, or put it into the global theme CSS file. It doesn't matter and all approaches are working in the same way. If the code is needed to be displayed in all pages, you either need to add it to the global CSS file, or to the <style> tag inside site header (Website UI -> Page components -> include_header_general.tpl).
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The problem is that they indicated their 4.8 version requires minimum PHP 8.0. KVS still supports PHP 7.x, so we don't want to update to a new mobile detect version for now until the next update. We checked the current version works fine with PHP 7.
Most likely KVS 6.3.0 will have PHP 8.1 as a minimum requirement, then we will update this library also.
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This is a matter of support, we can't provide support for a website which is divided into multiple servers using some load balancer.
Our supported solution would be always a requirement that we have access to admin panel on each server. At the moment this is possible with satellites, each satellite has an independent admin panel that we can easily access to do support tasks.
On 4/26/2024 at 12:16 PM, hbarnetworks said:I was just curious if the other solution would work. And adding the main server on top of a distributed file system and letting the webserver server the same filesystem seems to work fine. (ceph or glusterfs). The only thing stopping me right now is the licensing. What if I just purchase the licenses for every frontend server that I have?
The problem here is not the licensing (since you have purchased satellites this is fine), but we don't have any experience with distributed filesystems and thus we are not able to provide support. If you start using something like this, you should consider to be on your own for supporting this.
On 4/26/2024 at 12:16 PM, hbarnetworks said:Running 3 seperate crons adding unessecary CPU and IO cycles.
Satellite crons are lightweight, they just sync settings from the primary server and do some administrative tasks (such as cache cleanup). And they are executed each on a separate server.
On 4/26/2024 at 12:16 PM, hbarnetworks said:Is there any development roadmap where this is addressed? I am at a point where I need 2 more webservers and going through 5 different webservers just to see if my js file has updated is going to be a nightmare.
There is no any roadmap for this, this is needed for max 10 projects, while there are many other things that are needed for the rest 5000+. Our choice where to put effort is obvious here.
Syncing website changes to all satellites can be easily automated with some simple shell script and rsync. There is a backup plugin which creates daily backups into tar.gz archive. Each backup contains /website directory, which can be copied to all satellites in order to sync any changes in configuration. You can have a cron script, which will check for new backups in backup directory and then sync the contents of /website subdirectory to all satellites. This will happen automatically on daily basis. Or if you need to manually initiate the sync, you can manually create a theme backup in the plugin to have the new archive synced to all satellites. We think this concept should work well.
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You can hide any piece of HTML for devices with screen size smaller than XX using CSS media queries:
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Please find an example of how to add a section with some videos on Index page here:
But what is "channel videos"?
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Sorry, we don't have expertise in server configuration questions.
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You first need to get stats from the load level of your server network. If it is fully loaded, then yes.
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This code doesn't define how the links will be displayed, you need to adjust CSS styles to enable wrapping on them.
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Sorry, we do not provide support for CSS styling as this is public web technology. In order to work with styling you should have expertise in CSS or need to hire some CSS coder.
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If we had enough time, we would like to add this of cause, but since we are very limited we have to carefully chose what we can do.
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VK grabber only supports individual video URLs, something like this URL:
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On 4/20/2024 at 7:47 AM, Mich said:
but it must be that NGINX is only used as a reverse proxy while Apache2
Yes, kvs-demo.com uses rewrites in Apache, basically we consider this as the most convenient setup due to easy access to rewrites.
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In import options you can switch off all validation features, then it will work faster:
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No, at the moment we don't plan to add VR support into player, as we consider this is not our major development direction.
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You can display such list of videos by using list_videos block with the following parameters enabled:
- sort_by: Overall popularity
- days_passed_to: 3
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KVS player doesn't support VR function, so if using KVS for VR sites you need to use 3rd-party player with VR support.
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6 hours ago, Mich said:
Now, try this on a KVS site other than the demo. If we remove the slash, it either leads to a 404 not found page or show homepage.
I haven't investigated why yet, but I have tried it on a clean version of 6.2.1, and it still happens.This only happens if you don't use Apache. The Apache rewrite rules we provide do some automatic adjustments, but these are not available in Nginx set of rules.
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If it supports S3 protocol, you can connect it to KVS using KVS GUI. For connection details you need to check with their documentation.
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Why do you need this? Normally the file without / at the end won't work, because the URL is virtual.
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You can modify all_responsive_metal.css CSS file, or put the styles inline into <style> section anywhere on the page.
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Yes, Posts functionality is designed for customization (e.g. news, articles, stories) and there are no default styles for them, because obviously different types of posts need different display logic / design.
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11 hours ago, Alex said:
If suddenly it will be possible with the nextgen code, please implement this function!
No, this won't be possible due to technical difficulties of implementing it.
Pagination
in Technical Support
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You need to enable var_from parameter in the list_categories block, where you want to enable pagination.