Tech Support

Works very fast for me (Netherlands).

What do you mean for "KVS repository"?

At the moment not possible, will add when categorization fully migrated to nextgen code, so there will be a single GUI for export / import all of them.

Not possible for tags...

OK, zombaio removed from KVS. For other billings we need to have a working site to have a test situation and documentation link, otherwise we can't add / modify billing without running a test.

This may happen in Firefox when you access admin panel using www subdomain, because Firefox requires that icon fonts follow cross-domain security, and KVS admin panel loads player without www. The solution depends on your server configuration, but you need to allow cross-domain access for font files, or don't use www in admin panel access, or don't use Firefox browser. https://www.google.com/search?q=enable+CORS+headers+for+font+files

Please go to Administration -> Installation info section of admin panel and find Cron command line there. This is the command that you need schedule in crontab of your server every minute.

You can install KVS on any Linux OS type. It is just a matter of fulfilling other requirements, like PHP, Imagemagick, FFmpeg and so on. It is much easier to install them on Ubuntu, so it is up to you.

This is not something that can be put into tutorial, the volume is very huge.

You can switch off album section in Website UI -> Theme settings. All menu items should be gone. But the URL for albums page will work if typed directly into browser. If you want it to return 404 error, you can go to Website UI -> Pages, find Common Albums List page and deactivate it.

We need to be confident there are no issues with it, currently we are still waiting and slowly updating some big projects.

Please go to Videos -> Batch actions -> Mass edit filtered videos (assuming the filter is showing all videos) -> In Mass edit GUI please choose re-create files of this specific format. This will submit a big number of background tasks for all your videos to re-create the format.

You can also start by checking your server requirements using this script: https://www.kernel-video-sharing.com/files/kvs_check_requirements.zip But of cause you need to have domain and FTP configured first, in order to upload the script to your domain.

MP4 video files do not need to download the whole file to skip to a specific position. Each MP4 file contains metadata block at the beginning, which is downloaded initially and then user can skip to any position. The size of metadata block differs for videos of different duration / resolution, but it is relatively small (200kb+).

The first step would be to find out error details in server error logs. Once you have details about the error, the solution would to resolve something that causes this error. Sometimes when nginx shows 502 error it may mean that your Apache is not running, sometimes it may mean that PHP script is not working and producing some error, then you need to find details of this error to know how to fix it.

KVS doesn't store passwords in open or retrievable format. Also at the moment KVS doesn't have single point of code for users registration, so not easy to add customization to report user details to a 3rd-party service. We are migrating this to nextgen framework, so at some time it will become possible and easy, but not now. Right now you can modify signup block code to hook into user registration, but this will only work for users that are registred via signup form. If users are registred via payment processor, this would be another code. If users are created manually from admin - another code. Then also member_profile_edit block code for password / email change.

Have you tried any of these regions? Also the documentation is saying this:

The error message is generic, KVS cannot guess what is wrong with S3 details that you've provided, so shows the most probable message. But in the log file you' have attached you can clearly see the error message is saying about wrong region name.

FTP client or server panel File Manager.

FTP client or server panel File Manager.

We may consider this in the future.

I think the issue is this error: You need to specify URL in S3 endpoint field, likely this one (add https:// or http://): https://eb875dee0078ht4bc386586981082f88a7b1.r2.cloudflarestorage.com

Sure, please go to Settings -> Content settings -> Video overview screenshots settings.

Please create support ticket and provide example of what you mean. This question cannot be answered in abstract.

Source file for overview screenshots, and format file for timelines. Not possible to change this.