Question

[MRS]

Hello,
How Can I remove or disable the ability to change the default screenshot by the user during the upload process?
Thank you.

[Tech Support]

For existing videos it is possible to prevent users from changing screenshot via configuration options. However there is no option to control that for NEW videos, the only possible solution is to delete the field to specify screenshot from template.

Please go to Website UI -> Theme settings -> Functionality options and click to Video Edit link next to Videos options.

In template there search for this code:

<label for="edit_video_screenshot" class="field-label">{{$lang.edit_video.field_screenshot|replace:"%1%":$screenshot_size}}</label>

And delete the whole DIV that contains this label:

<div class="row">
  ...
</div>

This should remove ability to upload screenshot when creating new videos.

[MRS]

Hello,

I followed what you said but it didn't remove the ability to upload screenshots when creating new videos and this option is still there.

is there any other option ?

Thank you.

[Tech Support]

Please create support ticket, we will check it online.