Screenshots quality

[alhrms]

Hi, my Screenshots quality for the videos its really bad how i can make them better?

[Tech Support]

This is strange, because by default KVS has good compression quality. Most probably you upload videos in very poor quality and it is not possible to create good quality screenshots from them.

Please create support tickets and provide an example of what you think is a bad quality, as this is very subjective.

[alhrms]

The image quality on all my site not good its not 100% i think it's around 80% how i can make 100%

[Diego12220]

On 8/25/2021 at 6:44 PM, alhrms said:

Hi, my Screenshots quality for the videos its really bad how i can make them better?

could you show us the actual screen or video and describe the issue with some more details?
we'll be happy to help you)

[Tech Support]

14 hours ago, alhrms said:

The image quality on all my site not good its not 100% i think it's around 80% how i can make 100%

As we said in ticket reply, you are importing videos from other tube sites and these videos are already over compressed. It is not possible to get good thumbs from over compressed videos, there is not magic here. Good source video = good thumb quality. Bad source video = bad thumb quality.

Also KVS is using WebP image format by default that adds more compression. You can try to disable it in Website UI -> Theme settings:

 

[Diego12220]

Thank you for the information!