How to give permission to PHP to make the backup into an external directory

[Yale_Dioma]

I have a question about how to give ph / Apache the permission to write on external directories in the backup plugin.

I link here a screenshot of the error message I get when I try to create a backup in an external directory: https://imgur.com/a/D7YnE

I know how to give the permission to write on the server but not in external directories.

[Tech Support]

In PHP there is an option which defines which directories PHP is allowed to access:

open_basedir

 

http://php.net/manual/en/ini.core.php#ini.open-basedir

 

In your case it is most probably it who locks KVS backup plugin from accessing this path. You should check it in php.ini and adjust to include this path as well.

Also we do not officially support OS Windows, so hard to tell, PHP / Apache may have some other limitations or specifics there, which we are not aware.

[Yale_Dioma]

Thank you for you fast answer. If open_basedir is commented out (;open_basedir =) means it dowsn't allow any directory and I need to add like this: open_basedir = C:\Users\user\Desktop, right?

[Tech Support]

If you delete open_basedir option from php.ini it will mean that this limitation is fully disabled and PHP should be able to access any directories based on filesystem permissions. We are not sure for OS windows though, KVS does not support this OS based on its requirements.

[Yale_Dioma]

ok got it.