Mark.snc Posted August 6, 2020 Share Posted August 6, 2020 Hey Guys, adding a new conversion server getting this error "PHP Fatal error: <br>The encoded file <b>/home/****/public_html/remote_cron.php</b> is not permissioned for xx.xx.xx.xxx in Unknown on line 0" the server has 7.2 PHP with ioncube_loader_lin_7.2.so . when I reach the file from browser I get "HTTP ERROR 500", how can we fix this KVS v5.1.1 Ultimate license, and the server configured for conversion as described in the documentation . Thanks Quote Link to comment Share on other sites More sharing options...
Tech Support Posted August 6, 2020 Share Posted August 6, 2020 Hello, this file is not designed to be executed via browser, it should be executed via command line. You should try running this file via command line: php /home/****/public_html/remote_cron.php If it returns the same error message (The encoded file <b>/home/****/public_html/remote_cron.php</b> is not permissioned for xx.xx.xx.xxx), this means you are using wrong PHP binary command (CGI one instead of CLI). Quote Link to comment Share on other sites More sharing options...
Mark.snc Posted August 6, 2020 Author Share Posted August 6, 2020 Hello, it's now working after calling php cli and the server is active . but after making a test we get this ftp error "[ERROR] Can't open /path/7906/progress.dat: No such file or directory" and while checking that path we only see task.dat next to the video file "5490.tmp" but no progress.dat . Thanks :) Quote Link to comment Share on other sites More sharing options...
Tech Support Posted August 7, 2020 Share Posted August 7, 2020 Not sure where this error comes from, please create support ticket and specify your domain, so that we can take a look at live project. Quote Link to comment Share on other sites More sharing options...
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