I try to upload a video and everything works perfectly until it is processed. When processing it, it gets stuck at 10% and then a conversion error is received.
Task LOG
-------------------------------------- 5.txt
[2023-05-24 15:55:05] INFO Starting task 5
[2023-05-24 15:55:05] INFO Free conversion server is found: Local
[2023-05-24 15:55:05] INFO New video creation task is started for video 3 [PH-P]
[2023-05-24 15:55:05] INFO Files uploaded for new video: 3.tmp [7191387]
[2023-05-24 15:55:05] INFO 3.tmp file information:
....Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/home/newpornv/public_html/contents/videos_sources/0/3/3.tmp':
.... Metadata:
.... major_brand : M4V
.... minor_version : 1
.... compatible_brands: isomavc1mp42
.... creation_time : 2021-08-04T07:36:01.000000Z
.... Duration: 00:00:08.64, start: -0.012000, bitrate: 6658 kb/s
.... Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 1920x1080 [SAR 1:1 DAR 16:9], 6496 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 47.95 tbc (default)
.... Metadata:
.... creation_time : 2021-08-04T07:36:01.000000Z
.... handler_name : ETI ISO Video Media Handler
.... encoder : Elemental H.264
.... Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 160 kb/s (default)
.... Metadata:
.... creation_time : 2021-08-04T07:36:01.000000Z
.... handler_name : ETI ISO Audio Media Handler
....At least one output file must be specified
[2023-05-24 15:55:05] INFO Preparing task for conversion server [PH-P-2]
[2023-05-24 15:55:05] INFO Conversion priority level is set to 0
[2023-05-24 15:55:05] INFO Video formats will be created: "MP4"
[2023-05-24 15:55:05] INFO Video files will be post-processed: none
[2023-05-24 15:55:05] INFO Timeline screenshots will be created for video formats: "MP4"
[2023-05-24 15:55:05] INFO Sources for overview screenshots will be created
[2023-05-24 15:55:05] INFO Selected server group: 1
[2023-05-24 15:55:05] INFO Source video parameters are: duration - 9 sec, dimensions - 1920x1080, filesize - 7191387 bytes
[2023-05-24 15:55:05] INFO Copying screenshot files to conversion server [PH-P-2-2]
[2023-05-24 15:55:05] INFO Task data has been copied to conversion server Local [PH-PE]
[2023-05-24 15:56:02] INFO Starting task 5
[2023-05-24 15:55:16] INFO Starting conversion task 5 for video 3 [PH-C]
[2023-05-24 15:55:16] INFO Pre-processing source file [PH-C-3]
[2023-05-24 15:55:16] INFO Creating video format "MP4" [PH-C-5:MP4]
[2023-05-24 15:55:16] INFO ....Creating video file [PH-C-5-2]
[2023-05-24 15:55:24] INFO ........Created video file 3.mp4: 9 seconds, 4100211 bytes
[2023-05-24 15:55:24] INFO ....Moving metadata to the file beginning [PH-C-5-3]
[2023-05-24 15:55:24] INFO ........Skipped, already done by FFmpeg
[2023-05-24 15:55:24] INFO ....Copying video file to "Local Videos" [PH-C-5-4:Local Videos]
[2023-05-24 15:55:24] INFO ........Copied video file to storage: 3.mp4, 1920x1080, 9 sec, 4100211 bytes
[2023-05-24 15:55:24] INFO Creating overview screenshots [PH-C-7]
[2023-05-24 15:55:24] INFO ....Creating 5 overview screenshots starting from 1 sec with step 1 [PH-C-7-1]
[2023-05-24 15:55:26] INFO ........Created screenshot 1 at 1 sec
[2023-05-24 15:55:27] INFO ........Created screenshot 2 at 2 sec
[2023-05-24 15:55:29] INFO ........Created screenshot 3 at 3 sec
[2023-05-24 15:55:30] INFO ........Created screenshot 4 at 4 sec
[2023-05-24 15:55:31] INFO ........Created screenshot 5 at 5 sec
[2023-05-24 15:55:31] INFO ....Creating thumbs for "320x180" format [PH-C-7-2:320x180]
[2023-05-24 15:55:34] INFO ....Creating thumbs for "336x189" format [PH-C-7-2:336x189]
[2023-05-24 15:55:34] ERROR ......../usr/bin/convert -quality 80 -size 336x189 xc:"#000000" /home/newpornv/public_html/admin/data/conversion/5/temp.bmp -gravity Center -composite webp:/home/newpornv/public_html/admin/data/conversion/5/screenshots/336x189/1.jpg
....convert: unable to open image `webp:/home/newpornv/public_html/admin/data/conversion/5/screenshots/336x189/1.jpg': No such file or directory @ error/blob.c/OpenBlob/2882.
[2023-05-24 15:55:34] ERROR ........Failed to create thumb format
[2023-05-24 15:55:34] INFO Conversion task 5 for video 3 is finished in 18 sec [PH-CE]
[2023-05-24 15:56:02] ERROR(7) Conversion error, cancelling this task [PH-E]
[2023-05-24 16:01:55] INFO Task was deleted manually (New video)
[2023-05-24 16:02:04] INFO Post cleanup task is started for deleted task 5
