Good morning,
thank you very much for your help. Finally it worked...
But one thing is important: The filenames are case sensitive... So it is important to check this before importing. Otherwise "file is not accessible" - and you don't know why. The pros here might laugh about it but for me as producer who wants to understand what happens these informations are vital.
And I have found a good way if your material are only .mov videos: Convert them via Apple Compressor to mp4 (no resize!) and import them. But the lower formats can be done by the KVS ffmpeg. The converting is very fast depending on your mac 5-20 times faster that real time! And the importing/ converting is much faster. So this workflow works fine.
I have added all this videos as premium videos.
And now I have the problem that a manually added user I have given premium access can't access the videos? Why? What have I done wrong? Always the window with "only for premium users" appears but he is???
Can you help?
Next thing: How can I merge the categories in excel/ numbers? I have 5 categories but KVS wants it in one field separated by commas in the csv. Any suggestions? Or can I simply take 5 times the field "categories" instead of 1 time?
Last question: All posts must be approved by a moderator? To prevent scam/fraud/spam?
Thank you for your support. At the moment I would like to switch our pay site to KVS...